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ERIN MILLS FLORIST & GIFTS
Local Mississauga, ON florist
Average Customer Rating: 4.3 of 5 stars. (26 reviews)
Date: May 25, 2018
Name:

State/Province: WA

Great service, freash flowers, very nice arragment. Although i order online from Australia to my cousin who lives in Canada. Thank you
Hina 's Reply:
Date: May 25, 2018, 10:11 pm

Thank you so kindly for taking the time to share your experience.
Date: Apr 11, 2018
Name:

State/Province: ON

The flowers were gorgeous. I specially liked the softer pink details. It made it delicate and just so lovely. I love the handwritten note, and so did the family it was sent to. Thank you very much for the great communication. Will buy again.
Hina 's Reply:
Date: Apr 11, 2018, 3:29 pm

Thank you so much for taking the time to share your experience :))))
Date: Apr 07, 2018
Name:

State/Province: NL

Great service!!
Hina 's Reply:
Date: Apr 09, 2018, 2:53 pm

Thank you kindly
Date: Mar 22, 2018
Name:

State/Province: ON

My friends were delighted with their flowers, thought they were absolutely beautiful, did not know of your location, and now look forward to using your services. Thank You.
Hina 's Reply:
Date: Mar 22, 2018, 8:48 pm

Thank you so kindly :) we look forward to working together!
Date: Mar 11, 2018
Name:

State/Province: ON

Beautiful well designed floral arrangement, with very fresh flowers. They were delivered on time with a lovely extra touch of a hand written note. Placed Order online Regards, Rita
Hina's Reply:
Date: Mar 12, 2018, 3:04 pm

Thank you so much Rita. Hope you ladies had fun :)
Date: Feb 28, 2018
Name:

State/Province: ON

The flowers themselves were great, however my order was placed with specific instructions for the flowers to be delivered AFTER 6pm and when I called I was assured this was possible otherwise I would not have booked so I was furious to come home and see they had been delivered before 3:30. Extremely disappointing
Admin's Reply:
Date: Feb 28, 2018, 2:11 pm

We appreciate your concerns and are sincereley sorry for your experience.Your order delivery was for Valentine's day and our instructions to the delivery service were to ensure delivery is made after 6:15pm.On a regular day, we have no such issues with meeting delivery time requests through our floral delivery service.Given it was valentine's day and the busiest day of the year, not only for us but the floral delivery companies as well, I can see how those specific instructions may have been over looked.
Admin's Reply:
Date: Feb 28, 2018, 2:12 pm

In lieu of your experience, we would like to offer you 25% off your next purchase with us Referencing Feb 14, 2018 Order no4420790-W.We assure you we take pride in our customer service and do our best in ensuring 100% client satisfaction.We sincerely hope you give us another opportunity to meet your floral needs.
Date: Feb 22, 2018
Name:

State/Province: ON

Delivered on time and exactly as I had asked. Beautiful arrangement. Placed my order online.
Hina's Reply:
Date: Feb 23, 2018, 6:41 am

Thank you for your kind words. Have a great weekend :)
Date: Feb 17, 2018
Name:

State/Province: ON

The service was late, the flowers were delivered at 7.30 PM in the evening!! Not up to the mark considering the amount of money that was charged.
Hina 's Reply:
Date: Feb 17, 2018, 9:35 am

Thank you for your feedback. Your flowers were delivered on Valentine’s Day and because of the timing that the order was placed, we had advised the sender that we could not guarantee the delivery time before we accepted the order. We had the sender’s consent. I am sorry you were not able to receive them earlier but I assure you in regular circumstances we do our very best to ensure we get the flowers to you as soon as it is possible. Kind regards.
Date: Feb 16, 2018
Name:

State/Province: ON

Reliable delivery, beautiful design, nicely wrapped up, personal touch with the handwritten card - I loved it!
Hina's Reply:
Date: Feb 16, 2018, 5:50 pm

Thank you kindly
Date: Feb 15, 2018
Name:

State/Province: ON

Good floral arrangement. Reasonable price. Professional and courteous service. Forgot to "sign" the greeting card and got a reminding message. Great effort in tracking delivery driver. Confirming hand delivery. Much appreciated, Hina.
Hina 's Reply:
Date: Feb 15, 2018, 6:03 pm

Thank you kindly Mr. Lam, we’re pleased to hear you’re happy :))))
Date: Feb 14, 2018
Name:

State/Province: ON

Special instructions to deliver between 10am and 2pm. Did not arrive until almost 5pm.
Hina's Reply:
Date: Feb 14, 2018, 9:45 pm

Thank you kindly for your feedback and we sincerely apologize for your disappointment. Given today being Valentine's day, and the busiest floral day of the year, the GTA delivery services do not guarantee any timed deliveries, but however do try their best to ensure all orders are delivered on time & / early as possible. Rest assured, we did note your instructions on the order for the drivers, but unfortunately it was slightly delayed due to volume. Again we sincerely apologize for the delay in delivery timing and do hope you give us another opportunity to serve you better.
Date: Feb 14, 2018
Name:

State/Province: ON

I ordered a dozen roses a day before Valentine’s Day (yes it did come on time). They turned out to be extremely fresh and my fiancé loved them! Amazing service! I will be back
Hina's Reply:
Date: Feb 14, 2018, 9:07 pm

Thank you kindly for your amazing feedback :))) Happy Valentine's Day!
Date: Nov 16, 2017
Name:

State/Province: ON

used you for first time and the salesperson was kind enough to assist me with my online order to get the 10.00 discount. great service!
Hina's Reply:
Date: Nov 16, 2017, 11:35 am

Thank you so much for taking the time to provide your feedback! Have a great day,
Date: Nov 16, 2017
Name:

State/Province: ON

The whole experience was very good. You guys are always very satisfying and have gone to that extra mile for which I am very grateful.
Hina's Reply:
Date: Nov 16, 2017, 11:37 am

Thank you so much for the feedback. Have an awesome day!
Date: Nov 09, 2017
Name:

State/Province: ON

Thank you, as always, for your quick, efficient service.
Hina's Reply:
Date: Nov 09, 2017, 10:15 am

Thank you kindly for your feedback. Have a great day!
Date: Oct 11, 2017
Name:

State/Province: ON

I am so pleased with the service that I received from Hina. She communicated through the whole process and took time to take pictures and clarify everything I wrote in the note section via text. Whenever I had a question she was quick to respond. The service was personal even though it was an online purchase and at the same time a custom order. She even double checked to see if the person received their flowers because they were not home. She went above and beyond. Thank You!!!!!
Hina's Reply:
Date: Oct 11, 2017, 10:10 am

It was a pleasure Dima! thank you for taking the time out to send in your feedback! Have an awesome day!
Date: Oct 10, 2017
Name:

State/Province: BC

A beautiful arrangement, delivered on time, with long lasting blooms. Thanks, will use again!
Hina's Reply:
Date: Oct 10, 2017, 2:14 pm

Thank you so much for your kind words...
Hina's Reply:
Date: Oct 10, 2017, 2:14 pm

Thank you so much for your kind words...
Date: Sep 12, 2017
Name:

State/Province: ON

Hassle free, timely delivery. Recipient was delighted with the arrangement.
Hina's Reply:
Date: Sep 12, 2017, 10:46 am

Thank you Judy for your kind words and taking the time to provide your feedback. Have a great day!
Date: Sep 12, 2017
Name:

State/Province: ON

My friend loved the plant arrangement that was delivered by your store. I also like that you inform me that the plant I ordered has been delivered.
Date: Sep 06, 2017
Name:

State/Province: ON

Only have great things to say - customer service was above and beyond. They took extra time to message me and share pics of flowers so I was extremely happy with the final arrangement - thanks again it was a pleasure dealing with you!
Hina's Reply:
Date: Sep 06, 2017, 7:01 pm

Thank you so much for your kind words and taking the time to share your experience ??
Date: Sep 05, 2017
Name:

State/Province: ON

I have used Erin Mills Florist for the past few years and have never been disappointed. Arrangements are creative and beautiful! Highly recommended!!
Date: Aug 10, 2017
Name:

State/Province: NJ

Erin Mills Florist made lovely arrangements for our TAP Portugal Inaugural flight at Toronto Pearson Airport. The bouquets integrated our colors beautifully and brought some life to our check-in counters. Their attention to detail was above and beyond. The cherry on top was a timely delivery. Thank you!
Date: Aug 09, 2017
Name:

State/Province: ON

Hello Hina and Veena, Just wanted to say thank you for the beautiful bouquets and centrepieces. They were so lovely and very much set the tone for the wedding. Thanks again, Kelly and Martin
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ERIN MILLS FLORIST & GIFTS
3135 Universal Drive Unit 4
Mississauga, ON. L4X 2E6
Local: (905) 567-3333

All prices shown in Canadian dollars



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